Credit Policy

How to Request Credits
  Please click to see this video  (also under "How to" Videos in your back office)
Fri, 6 Nov, 2020 at 11:45 AM
How to Track Your Credits
 Please see this video    (also under "How to" viders in your back office)
Sat, 18 Jul, 2015 at 11:36 AM
Rules for Credit Replacement
Watch this video and then read the detailed explanation below https://www.screencast.com/t/lXWXhnOa5  Here is the section of your original agreement...
Wed, 24 Jul, 2019 at 12:56 PM
Other Issues about Credits - closed accounts, refunds, etc
Please see other sections of this category as to what is guarantee in each lead. There is never a refund for leads, only replacements for the leads that ...
Sat, 18 Jul, 2015 at 11:04 AM
Lead credits and refunds - closed account
There are no refunds and to get the leads replaced, you would need an active your account.  (please see the agreement you signed). Let's say that you...
Sat, 18 Jul, 2015 at 11:37 AM
Unable to request a credit
Y         You cannot request a credit in the back office is if the lead is more than 30 days old  (once the lead is more than 30 days old, the credit ...
Sat, 18 Jul, 2015 at 11:37 AM
credit handling
A lead that qualifies for a credit can be handled in 2 ways depending upon whether you have already been billed for the lead or if you have not yet...
Sat, 18 Jul, 2015 at 11:38 AM
duplicate leads
1.       Our system matches all leads by email so that if we get a lead that matches the email address of  lead which was received in the last 30 days, it...
Thu, 29 Oct, 2020 at 9:52 AM