Solutions to issues using the software or the automation of our service

Email Notification of leads - do not rely on that
Please check your spam and/or trash folder for our emails. We send every email but this is how email works     Ema...
Sat, 18 Jul, 2015 at 11:01 AM
how to hide or unhide prowspects in the "view prospect" view
 Please see these short video tutorials view and hide prospects https://www.screencast.com/t/7i5GDR4S unhide prospects https://www.screencast.com/...
Tue, 26 Jan, 2021 at 3:14 PM
Suspended account - cannot access my account
You cannot access your account while it is suspended.  Accounts are suspeded because we were unable to charge your credit card for leads already provided. ...
Sat, 18 Jul, 2015 at 12:08 PM
CRM or Export
we have the following  features built in  1. an autoresponder which sends emails every 4 days to your prospects (you must turn the feature on in your ba...
Fri, 23 Apr, 2021 at 11:36 AM
remove prospect from the autoresponder
the question is answered in the advisor's back office here https://www.screencast.com/t/HBmwKn0S here is a video of using that feature https://w...
Wed, 28 Jul, 2021 at 3:12 PM
Autoresponder emails
video of the email content: https://app.screencast.com/LSwlSub9FNWP6 You have a function in your back office, called the Autoresponder, to have Seniorl...
Tue, 8 Nov, 2022 at 9:34 AM
how to export leads to your own crm
You can of course expert your leads as a csv file and then import them into your CRM.  However, you can avoid that manual step by creating a webhook direct...
Sun, 4 Jun, 2023 at 7:43 PM
Where to see our internet ads / How to see our ads
We are happy to show you a copy of the ads we run It is impossible to show a live ad because on the Internet ads rotate. They are not in fixed positions...
Wed, 31 Jan, 2024 at 4:21 PM